Privacy Policy

At Brightroom Decor Store, we believe that protecting your privacy is as essential as creating harmonious, organized spaces in your home and office. Just as our products are designed with elegance, functionality, and reliability in mind, our privacy practices are built on the same principles of trust, security, and thoughtful consideration.

1. Information We Collect

Personal Information You Provide

• Contact Details: Name, email address, phone number when you create an account or contact our customer service
• Shipping Information: Delivery address, shipping preferences for your orders
• Payment Information: Credit/debit card details (processed securely through our payment partners), billing address
• Account Information: Username, password, order history, preferences

Automatically Collected Information

• Device Information: IP address, browser type, device type, operating system
• Usage Data: Pages visited, time spent on site, products viewed, search queries
• Location Data: General geographic location to provide relevant shipping options and currency

2. How We Use Your Information

We use your personal information with the same care and precision that goes into crafting our organizational products:

• Order Processing: To process and fulfill your purchases, including payment processing and shipping
• Customer Service: To provide personalized support and respond to your inquiries
• Website Improvement: To enhance your shopping experience and optimize our website functionality
• Marketing Communications: To send you relevant offers, new product announcements, and design inspiration (only with your consent)
• Security: To protect against fraud and maintain the security of our systems

3. Data Sharing and Disclosure

We treat your data with the same discretion we apply to our product curation:

• Service Providers: We share necessary information with trusted partners including payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT service providers
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred
• International Transfers: As we serve customers globally, your data may be processed outside your country of residence, always with adequate protection

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Just as our bamboo organizers are built for durability and reliability, our data protection measures are designed for maximum security:

• Secure Storage: Your data is stored on secure servers with limited access
• Encryption: We use industry-standard encryption for data transmission and storage
• Payment Security: All payment transactions are encrypted using SSL technology and processed by PCI-compliant partners
• Regular Audits: We conduct regular security assessments and maintain compliance with applicable data protection regulations
• Data Retention: We retain your personal information only as long as necessary for the purposes outlined in this policy

5. Your Rights and Choices

We believe in giving you control over your personal information, just as our products give you control over your space:

• Access and Correction: You can access and update your personal information through your account settings
• Marketing Preferences: You can opt-out of marketing communications at any time using the unsubscribe link in our emails
• Data Deletion: You may request deletion of your personal information, subject to legal requirements
• Account Management: You can deactivate your account at any time through your account settings
• Regional Rights: Depending on your location, you may have additional rights under local privacy laws (such as GDPR, CCPA)

6. Cookies and Tracking Technologies

Like the thoughtful organization systems we create, our use of cookies is designed to enhance your experience:

• Essential Cookies: Required for basic site functionality, shopping cart, and secure checkout
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings for future visits
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign performance

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your shopping experience.

7. International Data Transfers

As a global retailer serving customers worldwide (excluding some remote regions in Asia and select areas), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

8. Children’s Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

10. Contact Us

At Brightroom Decor Store, we’re not just committed to organizing your spaces—we’re committed to protecting your privacy with the same level of excellence and attention to detail.